Testimonials

Dr Matthews is an excellent doctor. His caring approach makes for very effective discussions.

Dr Haas is a very kind and caring man. I trust his sound opinions and advice. I would recommend him without hesitation!! Thank you for your care

Great. Enjoyed talking to Dr Seccumb.

Awesome!!

Excellant

Very good

Dr. Williams is excellent. The whole staff was friendly and professional.

Excellent and professional care! Staff was extremely caring and informative, putting me at ease. Thank you!

Great staff. Kate, the NP, listened to my concerns, didn’t rush thru the appointment, made suggestions and gave me options. Much appreciated!

Friendly, helpful and efficient. I have always had good care in the 20+ years that they have been my doctors.

Amelia was very thorough with questions to assess my health background and current problem. She listened and shared information that was helpful in understanding more about my problem. She was very professional and explained all details I needed to know as to next steps in resolving my problem.

Willing to try new medications to see if they may help my situation.

Was able to get appointment quick and procedure was scheduled quickly also.

Very goog

Love the staff in the office!

great care.

Great doc.

Excellent

Pleasant. Professional. Well informed. Good communicator.

I am sorry I didn’t seek my care 20 years ago from this care team

Everyone was incredibly professional and kind.

Physician's Assistant listened intently.

Very nice and professional listening to my systems and answering my questions would highly recommend her and the rest of the staff

Excellent, concerns are always heard and staff members are friendly and patient.

Efficient, thorough Prompt with NP appointment Scheduling for procedure was very courteous, helpful & competent

Other than waiting in the waiting room for nearly 40 minutes, it was a great experience. The nurse practitioner that I was seen by was excellent.

The staff is outstanding, professional, caring, and punctual.

Great Doctor, easy to speak with, personable, would definitely recommend!

Cheri Camody, A.N.P. is a wonderful care provider. She takes her time to explain everything, she is thorough and listens to concerns. She also provides solutions with great explanations.

Wonderful caring staff

Excellent all around

Friendly staff. Did not have to wear a mask if you did not want too. You have the choice.

Dr. Seccombe was very pleasant and informative!

I had an upper endoscopy and everyone was awesome very helpful

Dr. McMorrow was thorough. He listened patiently and intently and responded with professionalism and humor. A good visit.

It all went well

Very professional and patient oriented. Great follow up with complete results. Very pleased with services.

Amazing team of people! Special thanks for making it an easy experience.

Very informative Amelia great!

I met with Kate the physician assistant. She was very thorough and nice. It was great having an appointment with her during my infusion because it saved me making two appointments. Then when I found out I needed blood work done. They also had that test done during my infusion. I really appreciate the help they gave me.

Very well taken care of and on time

she was super helpful and receptive to a frustrating and persistent issue I've had and took action and helped me get scheduled to manage it. great!

Cheri is absolutely WONDERFUL! If all Care Guvers could be like her, our world would be great!

Very thorough and h

Friendly, professional and very through

I felt Very comfortable and well-cared for. The doctor, nurses and staff are the best. Very professional, kind and attentive.

My entire experience was exceptional. I was very nervous but everyone was so reassuring. Missy, Tammy, and the entire team sensed my anxiety and put me at ease. While the prep was hard, it was much easier than the prep other friends have had with other groups. Overall can’t say thank you enough for how I was treated and the care given.

I had a great experience. Amelia was was kind and caring and would certainly recommend her to others.

She gave me a new prescripton for my problem. I hope it helps

Dr. Richard Riegel and The entire staff is PERFECT!

Super personable and helpful!

Took her time to answer all my questions and gave me a plan of action! I don’t trust any other practice to do my colonoscopies! There are doctors closer to me but I would rather come here because of their experience and knowledge!

Professional and timely.

everything was good

Everyone was so friendly and kind. It made a difficult visit more comfortable.

real quick and easy

I was seen promptly and given as much time with the doctor as I needed Excellent!

Everyone was very friendly and professional

Nurse Aubuchon was very thorough and helpful.

Excellent - Amelia was very thorough and knowledgeable. She asked all of the appropriate questions and wanted to make sure I was taken care of. Thank you, Amelia.

Absolutely the best staff! Thank you!

Dr. Fred Williams: I have and will continue to recommend Dr. Fred Williams to All my friends and colleagues for any Gastroligist issues. Gateway staff: I was treated with professionalism and respect. ALL of the staff was extremely thorough and knowledgeable. Most of all they were very friendly and personable. That made my prep much easier. I would recommend that facility and staff to anyone.

Awesome experience.

Everything was wonderful the doctor was wonderful the staff was so sweet I think everyone for showing how much they care about the patients that they see and especially me

Always excellent.

Seamless, smooth, on-time, professional and caring.

Very kind, professional and thorough and knowledgeable. Dr.Ramgopal made me feel at ease.

Great

Everyone was very nice & informative. They answered every question that I had this was a pleasant experience. Well, now the prep was…….

Went very smoothly and quickly. Staff was very friendly and informative.

Awesome team, extremely professional and caring, would recommend very highly. Thank you so much

Dr. Mathews is always caring and doesn't rush through the visit.

Great they where on time

This first visit with Dr Seccombe was wonderful.

Good discussion, quick appt., very satisfied.

Everything was great! Nice caring efficient staff. Procedure was on time or a slightly early which was nice. Nurses and Dr Haas were thorough with explanations and care.

Excellent

Always a nice experience with a caring team.

Professional, carrying and supportive.

Friendly Staff and Great Overall experience and NAP!

Very thorough in addressing my medical problems. Felt very comfortable with her. She gave valuable feedback and suggestions.

Smooth and very professional

The staff and doctor were very pleasant and kind

Despite the situation! Great Dr and team. Could not have felt any more comfortable and cared about!!

Attentive, knowledgeable, caring, friendly

Efficient, friendly, proficient

Everyone was super professional: From Becca at the front desk to nurses Missy, Jen and Ann, to anesthetist Marie to Dr Seccombe. And, the entire process from admitting through release is very organized and well thought out. Thank you very much.

Took time to explain everything.

Very helpful very concerned with my well-being

My experience with Dr. Haas was very good. I feel confident he’s going to be able to monitor my difficulties. However, I was left on hold before speaking to anyone for 30 minutes. I would like to be able to use the patient portal but I have no directions or ID or anything.

Everyone was very nice

The people are very knowledgeable and professional. I was in and out in the the time allotted for the testing.

Wonderful experience. Pleasant interactions with all staff members

They were very helpful for me trying to get my nausea medicine. She was really nice and helped us a lot. I’m so thankful for her and all the people that work at dr. Ramgopal’s office

Mrs.Carmody was very attentive to my needs and genuinely wanted to help me feel better.

Best patient experience. No wait at all. Answered all my questions, refilled my prescriptions and I was in and out within 15 minutes. Kate is a great listener!

It was much better than I expected. Personnel were great. Dr Mathews was very knowledgeable and direct, which was very welcomed. I appreciate you, Dr Mathews and everyone associated with you. Thank you so much.

Great experience

All the staff are caring and friendly! Took excellent care of me for the procedure!

Amelia was very personable and genuinely listens to you. She provided great care and feedback while also finding solutions in a professional manner. She’s the best!!

Good

Thank you and staff for flawless experience. Everyone was courteous and took time to full explain steps in visit. No discomfort at any point of visit- post discharge from visit remained the same. Thank you for the visit before procedure doctor and for your help. Highly recommend!

Everyone so kind, trying to make one feel at ease during their procedure.

Danielle was very thorough. I am awaiting results of the tests she requested

Caring, professional, helpful. I think Danielle is a credit to Family Nursing Practitioners and an excellent staff person for Gateway Gastroenterology.

Excellent GI doctors. I wish you had a portal so that patients could leave a short email message. Limit the size to around 50 words so people can’t leave an essay and bog down the doctor. It would be so convenient and most other practices have this convenience. Thanks!

Great staff..very friendly and helpful

F.N.P. Aubuchon listened well & provided good information to help me manage symptoms.

Great from beginning to end. Very outgoing, pleasant and intelligent staff members. I was in and out in what seemed like a flash. Everything was thoroughly explained and questions encouraged. Dr Jeffrey Mathews is very skillful, communicative, has a great demeanor and “bedside manner.”

Took his time with me and we come up with a plan to help with my irritable bowel problems.

Dr. Ramgopal took lots of time with me and answered all of my questions.

Office staff was friendly and prompt

Update Heath requirement for future.

This is a great group of Drs., nurses, and assistants, always very friendly, compassionate and caring. I have recommended them to many people.

I appreciated his advice after the procedure

They are pleasant and punctual. Dr. Ramgopal was right on schedule. His “bedside” manner is awesome. He seamlessly flows from personal to professional. He listened carefully to my comments and questions. Thank you!

Reviewed the significant issue and provided relevant information. Very positive meeting.

From the doctors nurses receptionist they are kind and very friendly.

Wonderful

Very informative and pleasant visit

Professional and helpful as always.

Wonderful doctor and staff

I appreciate the professionalism and kindness that Kaitlin shows to me as her patient. She always takes her time with me to assess my medical needs.

Everyone was professional & kind.

Very helpful , informational

I don’t usually take the time to do these surveys, but Dr. Riegle and his staff are amazing. Over and above when I wasn’t feeling well. Thank you for being so kind and compassionate.

It was great

N/a

Pleasant and informative

Very nice bedside manner.

Wonderful! Very thorough!! Everyone was very pleasant and professional!

When Dr. Williams entered the exam room on my visit, he immediately stated what he remembered about my last visit and asked what he can do now. I felt comfortable that he was familiar with my problem and was ready to see how he could help now. He was thorough and helpful and got right to how to solve the problem. Most efficient, knowledgeable and trustworthy! Magdalin Szabo

Excellent care. Easy to set up appointment and schedule procedure.

Professional and timely

It was a pleasure to meet with Amelia. She is approachable, attentive, patient, and organized, easily understood as well as personable.

No problems, I really enjoy Dr Ramgopol. as my GI doctor. Personable and easy to discuss any problems I may have.

This service is great. We had great experience there.

Cheri was very knowledgeable, calm and reassuring!

Caring and professional.

All the staff I came in contact with we’re so professional. Thank you all so much

Outstanding experience! Staff makes you feel Like you’re their only priority. They do an exceptionally job listening, asking questions in a very caring way and sharing their knowledge with next steps in a human way to ensure you understand.

Dr. Seccombe and his team have been very attentive of my situation and a pleasure to work with. Thank you all for your help. John Byrom

perfecto

Cheri was excellent. She patiently listened and went over all my concerns. I would highly recommend her.

The Nurses were amazing! They were so informative and walked me through what was going to happen for my entire procedure. I appreciated their knowledge and compassion. They really made me feel at ease. I appreciated that so much!

Everyone is so nice!

Kaitlin Schild is awesome! She is very professional. Also makes you feel very comfortable. I would highly recommend

Good.

Awesome

Very satisfied with our meeting

Attentive with clear direction to future course of action

I did a TeleMed with Kate and she was absolutely wonderful she asked all the questions that I needed answered before I even asked and it save me a great deal of time and gas by being able to do it over the telephone this time.

Pleasant and gentle. Took awhile to see him.

Not working yet but am staying positive and following directions!

The procedure was excellent.

Kind and compassionate care.

Great care, super attentive staff, great explanations of procedure and findings. Felt fantastic when I left!

The entire team was terrific. From the front desk, nurse anesthetist, Dr Mathews, the nurses who prepared me and in the surgery room, to the follow-up phone call from Debbie the next day, everyone was so pleasant, helpful and informative. I’d recommend anyone to your practice.

Friendly, patient-focused, answered my questions

Everyone was very kind and helpful. Kept me informed of every step of the process.

I was pleased with all aspects of my procedure with Dr Matthews and his team.

Very professional and staff made me feel comfortable and well informed from the initial call to schedule the appointment to the actual procedure itself.

Effortless procedure with best professionals in the business!

Whats to say, its hard to complain when the service was outstanding.

Dr. Riegel is a very caring physician who takes time to explain everything. The staff at the center were very nice and helpful. I felt very comfortable with the care they gave me.

Very impressive with Dr. Jeffrey Mathews, wonderful and warm experience .Friendly and professional staff

Very nice and professional!

fructose test appointment went well.

Good

Very efficient process and all the people were so nice and personal

Dr. Ramgopal is a great doctor and made me feel really comfortable. All the nurses and the anesthesiologist Mary Ellen we’re incredible. I will be back in 5 years for my next colonoscopy. Thanks!

Staff was efficient, friendly and professional. Dr Ramgopal friendly and professional. Great doctor!

Excellent! Very courteous & professional. Friendly staff.

very timely and professional by entire staff

From the Office Assistant at the front desk to the nurses in each area to the Doctor, it was a great experience. It's awesome to actually see a nice and friendly group of experienced personnel that were all very helpful. They seemed to have a good routine well down! I would highly recommend this office to anyone!

The esprit de corps in this office is amazing! The staff works together and efficiently. Everyone was completely lovely and Dr. Ramgopal explained everything to me clearly and made sure any questions I had were answered.

The doctor explains everything to my level. He shows concern for his patients. I think he is an expert in his field. The staff are wonderful and makes sure you are ok and they also know their job well

Very good

As usual Gateway and their staff are very friendly and professional

Disturbing that Gateway didn't have my file from the Dr Walker in Wisconsin. This was to be a follow up to visit with by Dr Walker in July. Kaitlin seemed very competent a concerned, but I am not sure much was accomplished with this visit other than to get an appointment in January as a follow up. Hopefully you will have my file from SSM Health is Wisconsin by that time. Charles Frajn

Cheri was wonderful, thorough and prompt! Everyone in this office has been super helpful and nice. Blood draw in the office is very good.

Timely and efficient

Except for a few minutes of waiting for my procedure while hooked up to monitors, IV, etc the whole thing went fast and smooth and didn't feel (or remember) a thing.

Very informative but time appointments time was about 30 minutes

Dr. Mathews is always kind and reassuring. He never acts like he’s in a hurry and is always willing to hear and answer all my questions. He always makes me feel comfortable, relaxed and free to discuss anything with him, even hard to discuss topics. And he returns phone calls promptly. I would (and have) recommend him to anyone needing GI care. The staff is also kind and appointments run on time.

Excellent!

I appreciate the expert medical advice which is getting me on the path to good health.

Very helpful

Competent, caring professionals. I would recommend Dr. Seccombe to anyone.

Dr Williams explains things in a pleasant manner and he listens too what you have to say about how you feel.

Skilled, concerned, empathetic. Very pleased as always with Ms. Carmody.

Very good

Dr. Seccombe was extremely thorough and had read my history before the procedure. This office practice in my experience is absolutely run wonderfully. The facilities at both the office and the procedure center at the Walker building was of the finest. Nursing staff at both locations is exceptional. Highly recommend this medical practice. Thank you

Very thorough and welcoming.

Everyone was very friendly and professional. As an RN, it’s nice to see this in other areas than I work. Everything was explained to me beforehand and very thoroughly. Nicki and Missy were great to have getting me settled and helping me recover. I believe her name was Jen, in the procedure room was very kind as well. My anesthesiologist (can’t remember her name, but shoulder length brown hair) was amazing as well. Did a thorough exam and history that made me feel comfortable in her care! And of course Dr Mathews was professional and personable as always!

Dr. Ramgopal listened carefully to my concerns and offered very helpful advice. Thanks !

Friendly, efficient, and Experienced

Very professional team

Excellent!!! Very thorough and informative!! Also very friendly and courteous!! Im so glad you sent this link because I wanted to give feedback!!

On time; answered all my questions; asked pertinent questions.

From scheduling to the followup call, it was a professional, caring experience. Documents stepped out what was needed. Doctor and staff were all top notch.

Very pleasant Staff are very friendly and helpful.

Staff was amazing. Especially Missy

Dr Ramgopal is very understanding. He is a good listener and is very sympathetic. He is helpful in making suggestions to my dietary need. I would recommend him to anyone looking for a new Gastro Dr.

Entire process was smooth and flawless. Staff were great!

Everyone was great

I was very satisfied with my visit. Very little wait to be seen.Staff friendly.

Everyone made me feel comfortable and at ease. I was really really nervous. And it didn't take all day. I was in and out. Thank you

Dr Mathew’s explained very well what he thinks is going on

This is the second time I've seen Dr. Ramgopal. He was familiar with my history, asks pertinent questions and really listens. His suggestions for dealing my chronic problems have worked for me.

Timely appt and very polite staff.

On time and answered all my questions

Plan was explained thoroughly

Dr. Riegel performed a colonoscopy last Friday. Excellent treatment from everyone involved. From the woman who checked me in to when they walked me out, everyone was very kind. Would recommend you all to anyone. Also, anytime I speak to them on the phone they are always very kind and helpful. I was even to get in a couple of hours early this time! Yay!!

I had a good experience at the Gateway Endoscopy center. Dr. Seccombe was very friendly, and very good. I would choose him again. Tracy, the nurse anesthetist, was very good also.

Dr. Mathews is very thorough in his patient evaluation and takes the time to help patients understand their treatment options and make the right treatment choice.

Dr. Ramgopal and entire staff were caring, assuring and professional. They provided thorough information before and after procedures. Highly recommend.

Excellent experience! Have been a happy patient in this practice for many years, but this was my first visit with Dr. Seccombe. He was very attentive and informative, and answered all of my questions. Could not be more satisfied with him!

Dr. Williams listened to what I had to say and we collaborated on a treatment plan that was acceptable to both of us. I especially like how he integrates natural remedies with medical treatment and doesn’t immediately go to over treatment.

I received excellent care from Dr. McMorrow & his entire staff!

Very competent doctor. I place a lot of trust in him.

Everything was handled efficiently from check in to leaving and ahead of schedule. The staff, nurses and Dr. Riegel were exceedingly kind, courteous and pleasant. I felt like everything was done for me that could be done.

Great process overall. Initiated instructions in advance of procedure and followed up the next day. Great team!

All went well.

Dr.Ramgopal is a caring individual and a consummate professional. The staff is efficient and friendly.

Always takes time to answer all questions!!! Staff is always nice and cheery

I really like my new doctor, Dr. Seccombe! Love Missy I’ve known her for years.

Dr. Riegel is very friendly and attentive.

Great nursing & office staff—great job in putting me at ease! Dr. Riegel is fantastic and thorough! They care about their patients. Highly recommended!

The staff was very warm and professional. I felt at ease with the facility because this was my first time being here. The care the doctor's gave was great! Job well done

Great appointment! Very thorough care.

Very good. All staff very professional !

The entire staff was professional and courteous.

This doctor and his team take the best care of the patient. Very thorough and professional.

Nurses and doctors that actually care about the patient

I was extremely impressed by Dr Seccombe & his knowledge of my history.

Everyone was friendly and professional. I was in and out timely.

I have been coming here for years. Always been great. Doctors are experters and always looking for the best possible option for the patient. Nurses are very helpful and kind!

Dr Ramgopal is one of the best Doctors I’ve ever had. He’s cares about his patients and is very Thorough in finding the answers to your problems. I recommend him and his Staff to anyone.

Dr. Mathews is very thorough and pays attention to detail. Excellent care by the Nurses and the CRNA. I would recommend Gateway Endoscopy to all my friends and family!

Attentive, listened to me....

It was awesome! Everyone that I had contact with was super professional and friendly, from the moment I walked into the suite! I recommend it 100%.

Everything went smoothly. The staff was great and best of all, I don’t remember a thing.

Timely, thorough and kindness

My colonoscopy went very smoothly due to a caring, personable, and accommodating staff and the skill of Dr. Jeffrey Mathews. Dr. Mathews gently woke me up from the anesthesia and provided me with the outcome both verbally and with a written copy for my records. My only caveat is that the prep was a branded prescription one that was expensive and more inconvenient than the preps for my previous two colonoscopies. I do understand that doctors want to find a prep that is is efficient and thorough, but after using Miralax and Gatorade in the past, the expense, even with partial coverage with Part D, came as a shock. I am fortunate and could afford it. I worry that other seniors on fixed incomes might find it daunting. However, other than this prep issue—all preps are relatively unpleasant in my book—I’m very happy with the facility, with the staff, the responsiveness and quality of care, and with Dr. Mathews.

Uneasy at first but Tammie talked with calmness and the experience went well

The physician and staff were wonderful.

good colonoscopy informative post scoping thanks

AMAZING experience and loved Dr. Seccombe!

Great people. Great practice.

Very professional, facility was great and convenient. Definitely would recommend. A great experience for a less than pleasant prep! (Other than the work in the parking garage that left a thick layer of dust on car.)

Doctor was great, nurses were very professional, caring and helpful. Everything started right on time. Good experience.

Very kind, knowledgeable, and compassionate

Dr. Seccombe is a new doctor for me. He was very informative (I have celiac) and was very personable.

Dr. Seccombe and his office staff are very professional and thorough!! With some delicate concerns they are amazingly comforting!! Dr. Seccombe is gentle and reassuring when it comes to discussing delicate topics! Thank you!!

Dr. Jonathan Seccombe and his staff really make you feel relaxed, make medical evidence easy to understand and are ready with immediate treatments to resolve your issue. Thanks to them for their professionalism.

Dr Ramgopal and Dr Matthews are such amazing doctors. I worked with Dr Ramgopal for almost a year and he never gave up on me and trying to figure out what was wrong with me. They were both very patient, caring, and understanding. I’m so thankful that I came across this practice and these phenomenal doctors.

I have been a patient of Dr. Matthew’s for over 20 years. He and all is staff are excellent.

Another great experience with Gateway Endoscopy. Thank you

It was my 1st colonoscopy so I was very nervous, but everyone made me very comfortable. I only wish that I would have had an opportunity to discuss the results afterward with Dr. Mathews. As I was waking up I heard him discussing the results with my husband, however I did not have the opportunity to discuss directly with the doctor.

The staff was very nice and professional. I felt very informed about the procedure and what to expect. Very good experience.

Quick but thorough intake for new physician.

Excellent experience. Dr Mathews ans staff were all wonderful!

Everything was carefully explained…I did not feel rushed… Dr McMORROW was very kind and informative! I had blood work done…I’m not sure how I find out the results of those tests…

Dr. McMorrow saw me at my appointment time and went over my results thoroughly. He listened to my concerns and answered all my questions with care and concern.

From Check in through check out I was made to feel at home by a friendly professional staff .

Excellent

Addressed my concerns quickly and offered viable solutions. Acted and performed test. Waiting for results.

My entire procedure was very easy and went by quicker than I thought!

Everything went well. Doctor had excellent bedside manners. Was treated very well by everyone. Questions and results were taken care of. Will schedule next one in the morning, afternoon appointment was a little rough.

Staff and doctor made it easy.

Cheri Carmody was amazing! She took her time with me, really listened and gave good advice. It was apparent how much she cared about what was going on with me, reassuring me that we could get some answers. She called me personally to let me know results of bloodwork. That meant a lot.

My first endoscopy was 9/07/22. I found the nurses to be excellent. The procedure was quick and easy. The doctor was nice.

Dr. Ramgopal was excellent. Very attentive and encouraged questions. Felt very at ease.

Fast check in. Staff clearly trained to make you feel comfortable and relaxed. Couldn’t have been a better experience.

The staff was great

very nice people

Best physician I have ever had. Actually listens to his patients concerns and values their input. Works with you and doesn't dismiss any concerns you bring up.

Dr Ramgopal is the best kind of doctor. He took the time to truly listen to my problems. Instead of just dismissing me when things got tough, he always had my best interest in mind and kept running tests until we figured out the issue. He is caring, thorough, and just an amazing doctor. Dr Matthews also has been fantastic. I can’t recommend this practice enough! Thank you!

I went to deal with an incontinence issue. Not only has the incontinence issue been successfully dealt with, the dietary advice Mrs. Carmody gave me has had the additional benefit of weight loss and vast improvement in my diabetes. My general practice physician told me that my GI visit was the best she has ever known about. Thanks.

Very good

I love Dr. Su.... so patient and kind. He let's me talk and then he takes all the time needed to answer my questions. The staff are equally wonderful.

The staff is great and very friendly

I love this place and my Doctor ( Dr. Riegel) and his staff are amazingly professional and ensure that you understand what's going on and welcomes your questions and concerns. I hate that I can only see them once every 5 years

Dr. Matthews was timely,kind and validated my symptoms He carefully explored all the issues that could be causing my G.I. distress and ,prescribed meds that have proven to be helpful. The staff was professional, courteous and helpful.

A very efficient operation. Missy, Jill and Dr McMorrow explained the entire process. Highly recommend!

I was able to come in for an emergency appointment. It was very much appreciated and Dr. Matthew really helped me. He is kind, understanding and knowledgeable

Both my husband and I love Cheri. She is thorough, helpful with information sharing and suggestions, always upbeat, quick yet gives you all the time you need.

Professional, efficient and friendly staff. Thank you.

Excellent experience. Very professional. Great listener, attentive to my needs and provided good suggestions regarding meds.

Cheri was extremely helpful with my current issues. She also addressed another problem I was having with a medication and much needed explanation. It was a very pleasant and informed visit thanks to Cheri.

I LOVE DR. Williams! He is so kind and makes clear what his findings are and explains everything about “the fix”

Everyone is so nice! They keep right on schedule with your appointments. Dr Seccombe is very concerned in finding solutions for your problems. I would recommend Gateway Gi to everyone.

Very Good

This office fit me in for a much needed appointment. Everyone was so caring and helpful.

Everyone was so friendly and explained the process step by step.

My visit today with Cheri was the absolutely most helpful, knowledgeable, informative and caring visit I've had with regard to my problems by any prior doctor/patient relationship visits that I've ever had! Finally, I believe that following her guidelines, my problems will eventually be solved. I now look forward looking to be free (or eased) of my ongoing issues. Thank you, Cheri! All the office clientele were extremely helpful and courteous also. Thank you very much.

Everyone at the office was polite and informational. All my paperwork was ready and I felt like they were expecting me.

Great!

Great Staff Always! They make my visit for infusions very easy!

She was so nice and caring]

Very pleasant, professional, and efficient. It was a very positive experience.

Everyone was extremely helpful and informative! Amelia A. was terrific. She treated me like I was a person and not just another patient. She explained everything to me perfectly and was extremely good at easing my mind about the procedure I was there to discuss.

The office staff was very helpful the preperation information for the colonoscopy. The doctor was nice. I only spoke to him for a few minutes the day of the colonoscopy but he was helpful and arranged for another procedure right away so I wouldn't have to redo the prep on another day to have this test and I appreciate that consideration.

Everything was quick and easy. The staff was terrific.

She listened, I felt heard. We got a game plan in motion.

It was good! Ms. Carmody listened to me and was very patient. Thank you!

Amelia started our video visit on time. Was very professional & helpful. Made sure all my concerns were addressed.

Fast, convenient, very professional.

Dr. Seccombe and staff were very considerate and professional during my procedure.

I just want to thank the team at Gateway for the fine service that was rendered in August of if 2022. Doctor Ramgopal and the entire support staff are very professional and kind. I would recommend this team to anyone Thanks again, Keith Roberson

Overall great experience and Dr Su is such a nice and upbeat person. He radiates happiness.

Our experience was great. Cheri Carmody was very thorough and easy to talk with.

Everyone at Gateway Gastroenterology is, always, so friendly, kind, helpful and professional! I have great respect for Dr. Richard Riegel, M.D. He has been my gastroenterologist for many years and I have complete confidence in Dr. Riegel. He never rushes through my appt. and I feel I am able to ask him any question without reservation. He is very professional, knowledgeable, empathetic and friendly, as is the staff too.

Thank you so much for the wonderful care

Explained everything and what I need to do, and that I am doing good, since I have fructose intolerance

I have been going here since 2016, best care ever. During a regular colonoscopy , had a CT scan done because of what they seen. Ended up having to go to a OBGYN and a 5 lb cyst was removed. I will be forever grateful to them. Very professional.

No issues and on-time.

Great experience

This is the most wonderful, professional, fun, and all around great staff I have ever encountered. I truly look forward to the great treatment every three years

I find Gateway GI to be so reassuring. Dr Ramgopal met my every expectation. I love their efficient and professional procedures while answering all of your questions and never making you feel rushed. Two thumbs up to Dr Ramgopal and everyone on the staff. Thank you.

Professional, friendly, efficient. Great care.

I had a great experience! They got me in early and had me home early. The nurses were amazing and very friendly! Doctor Ramgopal was very professional and explained everything thoroughly. I will be back for my next procedure.

Awesome and nice

Great experience with group of professional! Thank you for care and love!

He’s so nice and makes sure you are comfortable. He explains what is going to happen and is very reassuring.

Dr Riegel was great

Outstanding staff from start to finish. Colonoscopy could not have been smoother. Dr. Rampogal was fantastic!

Mrs. Carmody and I discussed the issue. She examined me then suggested a plan.

Very organized, clean and friendly atmosphere. Very caring and relaxing. Took me in early, and was done quickly. Found my forever team of specialists.

Everything went great!

The staff here is remarkable. They were extremely attentive, and were very intent on making me as comfortable as possible. They even called my ride to tell me when to pick me up. Everything was explained thoroughly before I left. I highly recommend this physician and this facility.

Mrs. Carmody listened to my concerns and valued my input. Very positive appointment.

Positive, professional, knowledgeable

Everyone was very kind and considerate from start to finish. Highly recommend this practice for your gi needs.

This was a follow up visit as I had an upper GI requested by my internal medicine physician to rule out stomach issues due to some symptoms I was having. Those symptoms have subsided but I see Cheri or Dr. Seccombe at least once per year. In the month preceding my appointment I was having a few symptoms so we discussed these as well. Cheri is at the top of her game. I have been her patient for around 15 years. She is kind, knowledgeable, and professional. When Dr. Benage retired, I was relieved to hear that Cheri would still be in the practice. Fortunately the physician who came aboard is also amazing so it was a smooth transmission largely due to Cheri’s support and compassion during that time.

Organized facility. Very nice caring staff. It didn't feel like a hospital assembly line although they were much more efficient than the hospital. They gave some numbing medicine in my IV to reduce the burning of the anesthetic. That was a very kind gesture. I felt like a real person and not just a patient. Keep up the good work.

Everyone was great!!

Such a great experience! Thank you for the warmth of everyone in this office! Dr Seccombe AND Dr Mathews are awesome!

Efficient, methodical, friendly, knowledgeable. The nurses and staff were friendly and compassionate. Thorough in their process. In and out without difficulty. Sarah my nurse was wonderful, as well as Mimi and Tracy the Nurse Anesthesia. Dr. Matthews was great, again. I’m a repeat client and it has been easy, every time…

Great experience from start to finish. Thank you.

Appreciate the friendly staff, the precise timing, and most importantly the expertise of the medical staff.

Facility, staff, and doctor were great very caring and professional.

Everyone was so nice and helpful, besides the prep drink everything was perfect

excellent

Thanks for putting one of the stars out ok total amount of’ l0 stars.

Excellent, professional service from check in to follow up the next day. The entire staff was friendly, efficient and caring. I also appreciated Dr. Seccombe’s sense of humor. It compliments his professionalism. See you in 5 years.

FIrst time with Dr. Seccombe. Very friendly, upfront, professional and timely. Would have him for my next colonoscopy.

Wry professional and friendly staff.

Tremendous staff support a favorable experience. Highly recommend Dr. McMorrow and the practice.

Very good!

Dr. McMorow has been my doctor for several years now and I highly recommend him! He is compassionate and thorough and really explains the details. He has a wonderful staff who work hard with a smile!!

Excellent

Thanks for getting me in quick, great experience. The entire staff was great. Thanks again.

All good Dr. Mcmorrow and stave were great and on time.

Everything about this appointment was great from scheduling to checkout. My appointment was with Amelia Aubuchon, she was very thorough and truly listened to me. I would highly recommend this practice!

Wonderful experience every time. Dr Riegel is respectful, listens and gives sound medical advice.

Everyone was patient, kind, knowledgeable and efficient. What more could you ask for?

Everyone was very helpful and courteous.

Mrs Cheri Carmodybwas very helpful and answered all of my questions and concerns.

Problem was handled in a timely manner and great advice given for future issues.

Everything went smoothly, personnel very caring. I was nervous and anxious they put me at ease and procedure seemed to be over before it started.

Friendly staff. Sincere and knowledgeable physician

Couldn’t ask for more thoughtful and caring staff. Very efficiently run office.

Staff was very nice and the appointment was on time

Dr. Sun made me feel very comfortable with the procedure. He also took time to discuss the results and answered any/all questions.

Dr Su and his staff were very professional. My experience was pleasant from the initial interview through the procedure. I would highly recommend him.

very positive and helpful suggestions for me to try to reduce my reflux

Dr Su and his staff couldn't be nicer. They made the entire process much easier. Very professional and very nice.

Great experience

Dr. Ramgopal was very friendly and took the time to answer all of my questions.

True Pros

Everything went very smoothly - from check in until dismissal. Everyone extremely nice - made sure I was comfortable - explained everything they did and what to expect -answered all questions, (The nurse who put in my IV even apologized because she could not get the needle in right away. ) And they did a follow up call the next day to make sure I was ok (which I was). Doctor explained all the results of the scope and did a follow up call with results,

Loved Jan - she is very professional and made what could have been a very unpleasant test no big deal…

Today was my first visit and he had a very calming demeanor.

I felt very reassured in all the professionals who cared for me.

Good & warm experience with Dr. Seccombe & nurses!

From Gretchen in reception to Missy in nursing and Kelly in anesthesiology and Dr. Mathews, this was an excellent experience. Thank you all very much!

Dr Ramgopal and staff were great. I felt very comfortable in their care.

Everyone is always friendly and nice, the nursing staff is great, they are very patient and passionate in the work they do. They did all they could and more the make sure I was able to receive and get my medication for my infusion. I truly appreciate and thank them for all that they do!!!

Dr mcmorrow was very thorough I appreciated his time taken with me

For a procedure that is never any fun, Dr. Ramgopal and all the support staff and nurses made it a good experience. They answered all my questions and got me on my way home as soon as possible.

Dr. Su performed a colonoscopy on me yesterday and I just wanted to thank him and his staff. Every person I encountered yesterday treated me with respect and all were very friendly. I especially want to thank my nurse, Mimi!

Easy procedure.

Doc and me decided to change my treatment regiment. Hopefully good results.

The staff was very courteous and helpful. Dr. Su was very pleasant. The whole experience was pleasant and made me very comfortable. I certainly will return to this practice for my next visit.

Always a pleasure. Dr and staff courteous and professional and knowledgeable. Exceptional I accidentally filled out registration on line. I already submitted by mail. Please ignore online

Since I have been a patient of Dr. Seccombe for about two years, I have always found him very attentive to my situation. He even calls me as appropriate with test results and a game plan going forward. I would describe him as having a sincere interest in my health and would strongly recommend him. The other staff from reception to nursing are friendly and professional.

Everyone of the nurses were so kind and informative. Dr. Riegel Explain the operation, asked me if I had any questions before and after the colonoscopy. I feel he’s a wonderful doctor and I would refer anyone to him.

On time, first time to see NP Carmody, spent a good amount of time discussing my issues so I recommend this practice

Love Dr Dunyo.

Everyone was very friendly. They made you feel comfortable and relaxed. I would recommend Dr. Seccombe and the nurses to family and friends.

Pleasant facility and great staff. Process started promptly on the appointed time. Well organized.

Good real good place

Very helpful and quite pleasant. Mrs. Aubuchon was very knowledgeable and explained my situation vert well. Bob Kindle

My experience was good with staff and getting help from Dr. Seccombe. I felt satisfied he will help me with my issue.

Very professional.

Very organized and polite AND I was out of there in 20 minutes ‼️

Amelia was very thorough in her questioning and I felt really listened to what I said. She has a caring demeanor.

Prompt, professional, , courteous, friendly, knowledgeable. These people are great, definitely would recommend them.

Gateway is a very professional group of caregivers & physicians and I have always felt well taken care thru the many times I have been there for myself and with family members, thank you! Nancy July 2022

Katie was great’

supurb

Excellent and thorough

Dr Su has taken excellent care of me for many years. I hate to hear that he is retiring as I will truly miss him, but I have confidence that Gateway GI will continue to take very good care of me. You all are very caring, helpful healthcare workers that are very much appreciated. Thank you!!

Dr Matthews is very kind, a good listener and knowledgeable. I recommend him highly to anyone needing a GI doctor.

A very pleasant and delightful experience

The entire staff was professional and very friendly. Went above and beyond to make me feel comfortable.

Very friendly

On time and doctor willing to listen and answer my questions

A really personable & caring staff including Dr McMorrow & all the nurses!

Dr. Seccombe is Great at explaining the procedure, what will come next, and then after the procedure he took time to tell me my options.

It was my first time there and was very relieved to have all my concerns addressed. Cheri was welcoming, courteous, and knowledgeable.

Dr. Ramgopal and the entire medical staff were professional, answered questions, attentive, friendly, patient and provided excellent care.

Very informative and knowledgeable.

Great

All questions answered… discussed further testing that might be necessary Medication for reflux renewed Wishing Kaitlin with a successful delivery and healthy baby

The nurse, doctor, and anesthetist were very nice and professional. I was nervous for my procedure but they made me feel comfortable and made it easy for me.

Felt very comfortable with Dr. Seccombe. Listened to my symptoms, took a history and came up with a plan.

I have been seen by Nurse Kaitlin a few times now She has been so helpful. I see her more than my Dr. Which is more than ok. I am very comfortable with her~

Very well done Professionally.

Cheri Carmody was a very nice person and great listener when I described my symptoms. She made some suggestion with regards to ways to possibly address my issues. I highly recommend her to those who are having a variety of gastrointestinal problems and wanting to explore other approaches to treat them before using only antibiotics

Dr. Seccombe has great bedside manner and keeps the patient well informed of what is going on with respect to their situation. All the nurses, assistants and aids I have dealt with at the practice have been extremely courteous, proficient, caring and professional. I have no hesitation to recommend this practice to others in need of similar medical care.

Everyone I have dealt with at the practice has been extremely courteous and professional. I have no hesitation recommending them to people in need of similar medical care.

I messaged the doctor about a concern. He thought I should come into the office. The practice called and offered me an appointment that day with the NP. She was thorough, helpful, kind, and patient. I did not even wait 5 min in the waiting room and she saw me right away once I was back in the room. This is so unusual these days with most practices. A wonderful experience, I highly recommend this practice. Very professional and they care about their patients.

He explains everything to you just a wonderful person

Staff and Dr. Riegel very friendly. Colonoscopy was pain free and fast with results right away.

The staff was great and the Dr was very professional!

I have never been in a more efficient office. From check in to check out, the staff was knowledgable, kind, and patient. Dr. Riegel was wonderful!. I would highly recommend Gateway.

The entire staff is friendly and keeps you relaxed before and after your procedure.

It was my first time to visit Dr. Fred Williams. He had been recommended to me by people I trust, and I was not disappointed. Unlike other gastroenterologists, he was punctual, gracious, had a good listening ear, offered several possibilities for my longstanding difficulty (which other doctors never addressed), ordered several tests (which made total sense to me because of his detailed, logical explanations—he's not "test happy"!), and for the *first time ever* offered me sound nutritional advice and a number of resources. No other "gastro guy" has done that! He answered every, single question, had the "patience of Job," so to speak, and had a pleasant personality, a sense of humor, and great bedside manner. I don't care how much a doctor knows if he is arrogant, rude, dismissive, or rushed. The wonderful recommendations that I received on Dr. W's behalf were affirmed. And his staff? They are world-class! Each was solicitous, detailed, and accommodating. All my upcoming appointments and tests were secured while I was *still* in the office, and not only did the nurse hand me a set of instructions, which she conveniently highlighted, but she read them upside down from her vantage point, and carefully explained them! What a feat! :) And the phlebotomist? She's worth her weight in gold. She drew my blood from hard-to-find veins with one, painless stick. Thus far, I can't recommend this medical practice enough. Dr. Williams and his team are the cream of the gastroenterological crop! Well done, Team! I hope to keep rooting for you. ~Lynn D. Morrissey

Very professional and caring staff. Nice pleasant people

Entire Staff very personable and professional. I'm very happy that I picked Gateway and Dr. Su.

Dr Williams and his staff are the best!!!

The procedure was fast and simple at the Endoscopy Center. So much better than the hospital.

Great doctor, great skill, communicates with patients!

At age 67 I realize that health care professionals are going to communicate and “treat” me a little different, but I could read in the Nurse Practitioner’s voice that she was not happy when she found out that I had told the person who had taken my initial call for my latest appointment today, that I was due for a Colonoscopy and that individual told me that it looked like I “was not” due for that procedure. Katlin did ask me how recent that phone call had been and I said 2 Wks ago. Which seemed to frustrate her a little more, as she wrote all of that in my file. I just want to add that I have always felt that I have received excellent, professional care from Gateway Gastro and Dr. Reigel, but as things become more “App” oriented and automated IT driven, I believe the patient sometimes ends up being slighted a little in the process. Thank you for providing this forum to discuss these types of concerns and issues from the patient’s view.

Dr Su is so awesome. He is very knowledgeable and explains things to where I understand them. He is very thorough. His bed side manner is the Best that I’ve ever seen in my life. He listens and talks to you as a friend. I’ve been telling everyone about him since I started seeing him last year.

Everyone was personable from check in through checkout. They are a great team!!

Nice office, everyone is very friendly. Dr. Matthews is wonderful, very thorough and easy to talk to.

My appointment with Dr. Williamson went very well. He answered all my questions, explained in detail the future treatment necessary. Was professional, unhurried, compassionate. couldn't ask for a better Doctor

Everyone was so nice and friendly, answered all questions and informed you through the entire process. Dr. Reigel is so nice. They made an uncomfortable process and procedure a comfortable experience! They called the next day to make sure I was not having any issues or concerns. I highly recommend them!

This is the first time I have seen Mrs. Carmody. She was very thorough and easy to talk to. I felt better when I left that my symptoms would be resolved.

Dr. Su and all the staff were outstanding.

Excellent service. Everyone was ve