Testimonials

Excellent all staff was wonderful

Fred Williams is awesome. I’m extremely sorry that he’ll be retiring soon.

Addressed all of my concerns and advised what the next step will be

Felt very prepared for the colonoscopy ahead of time. Caring and efficient staff. Great experience!

Excellent

Very friendly and professional staff!

Amelia was very professional and helpful. The information she provided is much appreciated.

Dr Haas was wonderful, explaining everything to me in great detail.

Dr Seccombe is the only doctor I have who actually listens to me.

Everything was great

My husband was and I am still a patient of Jeffery Matthews for about 15 years now. Just met with his (?) nurse practitioner, I really liked her too. Competent!

Everything was pleasant, ontime and what you should expect in a professional office.

Cheri was very attentive to what I was asking/saying and I felt like she was really listening to me. Her suggestions and advice were very helpful.

Punctual. Great advice.

Dr Riegel is compassionate, efficient, explains all information . He makes you comfortable and doesn't make appt. feel rushed. He is great at communicating with you and your family doctor.

Dr. Riegel is very caring & friendly. Even if I haven’t seen him in two years he remembers me! He talks to you like a person, not just a number. I never feel rushed through my appointments.

Kaitlin was friendly, efficient and instilled confidence.

Excellent first appointment. Dr Haas explained everything in detail and took time to answer our questions. We really appreciated his kindness.

Very welcoming, asked many questions to totally understand why we were there and explained everything in terms we both could understand. Expressed he was willing to work with us as opposed to dictating what should be done.

Wonderful staff - from the schedulers to reception, the doctors and nurses. Everyone was great

Cheri was very nice and listen to me carefully and gave me good and honest answers.

Informative.

Missy was amazing! She took great care of my husband two weeks ago! The front desk was so nice also! Dr Williams is one of the best and Jill and the nurse team were exceptional! The whole experience at Gateway ( despite the actual prep being awful) was excellent and I would recommend to everyone!

Danielle was thorough, attentive, personable, and thoughtful. As I patient I felt heard and understood. I highly recommend this practice. All staff were also very kind and helpful.

Everyone at Gateway is awesome!

Kaitlin was professional, personable and a great communicator.

Great communication, with the patient and family after post procedure.

Everyone was extremely kind and made me me super comfortable. Highly recommend this practice!

Nurse Practitioner Amelia was an excellent resource for my current condition. She was informative, attentive and extremely pleasant.

Pleasant experience being a new patient

Ms Schild arrived promptly and asked me many pertinent questions and gave me hope that we can get to the bottom of my issue. Found her both professional and personable

Great staff. First colonoscopy and they made me feel comfortable and relaxed. Thanks to Dr. Haas and all the staff.

Went well

Friendly doctor & staff. Punctual visi:ts. Asked questions appropriate for this visit, my last visit with this GI doctor and as related to my other health issues.

Very understanding and listens well

Very professional and any questions answered. On time and procedure explained in detail. Great group of professionals.

good Doctor very thorough

Excellent care with compassionate staff.

Very nice and was seen in a timely manor. Visit was very thorough.

Couldn't have been better....really well done!

Friendly and professional staff. I appreciate Dr. McMorrow spending time with me and answering all my questions.

Friendly practitioner listened to my concerns

Kaitlin is very nice, attentive and answers questions. Grateful for her care!

Danielle was very nice, professional and made everything easy and told me exactly what she was going to do during my exam! Highly recommend her she’s very personable

Dr. Ramgopal and Nurse Carmody understood my condition and prescribed medicine which gave me relief. Now I'm doing much better and I appreciate their treatment.

Amazing. Dr Haas was so nice and really listened to me.

Dr. Riegel is so personable,always upbeat, Listens,to my concerns,I been is patient for many years.

Professional and friendly - entire staff was first rate!

Very nice place . Very nice people

Cheri is great. On time- didn’t have to wait love this office

Very professional and knowledgeable. Also very friendly and personable.Put me at ease in an uncomfortable situation. Worked with Missy and Tammy on his staff. Also very caring and ready to address any concerns.

Great

Always great!

Very good

Great communication

The nursing staff were so helpful and I felt at ease I had never experienced a procedure such as colonoscopy. The doctor was friendly and professional I like him, he told me I didn't have to come back I was clean thanks to everyone there! Daniel McGee

As usual always explaining diagnosis and treatment

Cheri is a very kind & caring NP. Thank you for helping me!

Very efficient office, Kaitlin was prompt, listened carefully and addressed my problem.

Everyone was friendly, efficient and professional.

Dr. Reigel was a good listener and addressed all problems I presented. He was friendly and encouraged contact if I needed anything.

Great doctor!

Always good to meet with Dr. Riegel who is most helpful with one’s concerns. Intake system is timely, organized, and friendly. Thanks!

Very pleasant office staff and great doctor!

She listened to me. Answered my questions. Explained how we would proceed.

Mrs Carmody is an excellent listener and very thorough with her examinations. I don’t feel the typical rush to get to the next patient.

It couldn’t have been better. The nurses, anesthesiologist, doctor were all extremely helpful and professional. Thank you for such a warm and caring atmosphere and treatment. I am most grateful. Kay Lewandowski.

Excellent team

Very nice Doctor. Very easy to talk to and very professional!

Good

Excellent

Always have a great experience with Dr Seccombe and staff

Amelia was very thorough and took the time to go through all my concerns with me. I had a very positive experience.

Good

My visit was very thorough with Mrs. Aubuchon, F.N.P. She knew about my past visit and asked in-depth questions regarding that visit and my new symptoms. Very pleased with her approach and suggestions.

Very kind, informative, won't stop till they find what's ailing me

The paperwork and check in was handled very efficiently. I was seen in a timely manner. Dr. Seccombe was wonderful.

Dr. Matthews is so patient and listens to your concerns and recommended the right test, diagnosed and now on to the treatment and healing phase. Thank you!

He's the best!

Felt too rushed by NP, also she used medical terminology in which I am fluent, but most people wouldn't understand. I forgot to mention some things because her fast pace. I gave 4 stars because my experience with Dr. Williams is more suited to me.

Pleasant and kind but no real solution. I will try her suggestions but I am not sure that it’s going to solve my problem

Dr Mathews is very caring and I didn’t feel rushed. I like the automated paperwork too. Much easier to do at home where my medications are.

Efficient and very patient-centered

Very good

Dr. Carmody actually listened to my concerns and didn't dismiss any of my symptoms. She provided me with several options to treat what is going on with me. I could tell she really cares about her patients!

Excellent and caring staff. From start to finish.

Thanks soo much to the Doctor and the staff everyone was very friendly and helpful God Bless you always the place is very clean thanks again from the bottom of my heart

Very smooth

Great experience from the minute I scheduled the appointment to the minute I walked out.

I was a patient of Dr.Riegel's for colonoscopy 3X in the past but had never been to his office.Office is not far from my home, and parking was easy at 7:45 a.m. Office staff were pleasant and efficient. Dr. Riegel listened to my symptom which had cleared up, but he ordered a further test to determine if any health issue should be addressed. I would recommend Dr. Riegel to anyone who asked.

Easy scheduling, detailed instructions, nice people, and efficient procedure.

She was very efficient and answered all of my questions and concerns,explained in detail what the next course of action would be.I was very pleased with my first office visit

Staff was friendly, didn’t have to wait long. Amelia was very nice, helpful and I trust in her advice. Thank you!

Dr Ramgopal is a very good and caring Dr.

Excellent, the staff was extremely professional and courteous. My appointment was on time and the CNP was clear and took time to ensure I understood what she was going to do.

Dr. Ramgopal and the entire team at Gateway were very informative, professional and personable. I felt well cared for. A great team!

Dr. Sec Combe is a wonderful doctor. He never rushes you and is so professional and comforting.

Good experience

Everything was great, the staff was kind and walked me through every step.

Awesome, caring, confident in doctor and staff.

Mrs. Carmody is very knowledgeable.

As always....it was a very positive experience.

Very professional and the entire staff were great.

Cheri does a great job of explaining things and is very thorough. She goes above and beyond to answer all questions and takes as much time as necessary to do so. Great experience for sure!

Very professional and informational.

Dr. Riegel is excellent, & his staff was very thorough & professional! I high recommend this practice!

The office personnel and my doctor were both very professional and efficient.

The staff was excellent. Very friendly and answered all my questions.

Prompt efficient service

Very efficient, friendly staff, great doctor, very impressed overall

Professional and friendly staff.

Danielle Smith was a fantastic healthcare provider. So much information for me, very patient, caring and extremely knowledgeable !! Would definite recommend her !!!

Nice people. Job well done! Thanks

I was very concerned that I would never have a doctor I liked as much as Dr K when he left the practice. Thank goodness Dr Ramgopal is just as wonderful.

efficient And helpful

The Doctors and NP’s I’ve worked with have always been respectful and receptive to listening to my issues with care.

In office experience was very good, staff on phone & at reception were all great. Amelia was very professional but also listened to my concerns and made me feel like we were on the same team. My only complaint was the awful new “registration” online form. I have been a patient of Dr Williams for years. He did an upper GI several years ago, a colonoscopy 2 years (?)ago. I am the sam person with the same address, Medicare # and Medicare supplement #. I have the same phone #. the same family history , etc., etc., etc. I left your office with paperwork for upper GI scheduled for June 22nd. Came home looked at paperwork for procedure & I gotta reanswer the same damn questions! Enough already!

Everybody is amazing! They all work together well and make a dreaded experience tolerable. Thanks, Gateway GI!!

I love my physician. However my checkin experience really was not good. I pre registered on line, I even uploaded my insurance, drivers license, and payment on line. When I arrived there were patients at both windows I was about 5 minutes early for my appointment. I patiently waited for my turn and was told they were training a new employee. I gave my name etc and after that the trainer informed me I was lLATE for my appointment. I looked at my watch it was now 11 minutes after my appointment time. I explained to her I have been here the entire time to be then told she would have to check with the dr if I could still be seen!!! What I said you have to be kidding me. I was then told this office runs differently than most. This was asp the morning of the bad thunderstorms and parking lot was a disaster YET I was still on time. I had to then wait45 min to be seen. I’m a long time patient and have never been treated like that at this office. I’m also in healthcare and would have never treated a patient like she did.

Punctual, friendly

Very professional

Very caring and professional!

I highly recommend as Mrs Aubuchon was so sensitive to my needs as well as professionally knowledgeable!

Dr Ramgapol I s wonderful! He takes all the time we need to answer questions. He kind and thorough in all matters. I highly recommend him.

Doctor Hass was very friendly and providing me all my results in details.

FANTASTIC DOCTOR MATTHEWS...now 19 years he has been my specialist and always a perfect experience.

Dr Riegle is very knowledgeable and I trust his judgement.

Cheri has great bedside manner. She is very pleasant and knowledgeable. I would highly recommend her.

Very efficienr

NP Carmody was excellent at her job, she makes you feel comfortable and makes sure you’re questions are answered.

Very short wait I’m outer office. Nurse was prepared and ready with B12 shot.

Dr. Seccombe is awesome and the staff is great.

Doctor was very kind and listened to me very carefully and reassured me that I am in good hands.

Every contact I had with the office or surgery center via phone, Email and in person was handled with confidence and respect. Thank you

Excellent...as always!!

I did already Excellent experience.

I saw Dr. Rampogal. He was on time and direct. He was very helpful. The staff was nice. Overall, it was a good experience for me.

I found the staff very supportive. Dr. Ramgopal was supportive, listened well, kept asking questions to seek my concerns and symptoms, offered helpful answers. He also did not rush to suggest tests for tests sake, but was conservative in his approach while not ruling out further tests is the early findings supported their need.

I had the opportunity to discuss my case and get feedback. Everyone I encountered was very nice and helpful.

I came to my appointment full of worries from a previous doctor and a diagnosis, Dr Hass took his time to explain to me my circumstances and helped me let go of all the anxieties. It’s rare when a doctor spends over 1/2 hour teaching you about your body. He is a great listener as well. Feeling blessed.

Dr Williams goes above and beyond for his patients and takes the time to listen and given them options on treatment plans. I am very Thankful to have him help me navigate my Crohns Disease the last 15 years.

Top notch in every way! Most importantly, thorough and listened to all my concerns. Very knowledgeable. It was evident that she was very familiar with my relevant history.

A easy, professional, friendly, and painless process made this stressful 'routine' procedure a breeze. This comment applies to every level of service from receptionist up to the doctor. I was seen earlier than expected and was out faster than I planned. While shopping for a doctor for an appointment, the earliest I was given was September. I was shocked when I got an appointment here in 4 days. I can't imagine going to the usual hospital.

On time, direct and to the point and very professional and nice people all they way around. Couldn’t ask for more.

Very kind, informative and thorough. Amelia put me at ease.

Good.

Excellent!!!

I found her attentive to me and my issues.

Dr. Williams & his team are outstanding!

Knowledgeable, caring. A nice person

Amelia provided me with an exceptional amount of information. She was extremely professional with a friendly demeanor.

Top notch all the way

Everyone was professional, kind, and on time. I don't know what more you could ask for.

It was a good experience with Dr. Riegel. He was good at answering all my questions and didn’t rush me. I came away feeling much better about what was bothering me about my issues. The staff was nice. The only thing I wasn’t happy with having to fill out all my history which I had done in January.Some of are just not good with computers and doing forms online. It all worked out ok with the help of the staff who helped me.

The staff was very friendly and efficient. The entire process went very smoothly.

Great doctor, always a pleasant experience!

streamlined process. nice staff.

Dr. Riegel is incredibly caring, intelligent, and the best GI doctor I've been to! I started seeing him about 15 years ago after switching from a few other GI doctors that brushed off my symptoms as a 20 year old and sent me for countless tests without any answers. My first visit with him he looked at me and said, "It's your gallbladder." That was one test I didn't have and that's exactly what it was. I recommend him to everyone!

Amelia is very caring and thorough.

The staff was very pleasant and personable. They took the time to explain, answer my questions, and keep me comfortable. Everyone was very professional. I gladly recommend Gateway GI.

The staff was so nice. They were very attentive. They made an unfun situation very pleasant

As efficient and pleasant as a 90 minute SIBO test can be, and a prompt call with results.

Went smoothly. Staff are great.

Everyone, From the person at the check in, to all the nurses and the doctor, were very friendly and helpful!!! A wonderful experience!

Everyone was very friendly and the dr was very sympathetic, and listened to what I had to say. I didn’t seemed rush like at other dr’s office. The staff is wonderful!

Fast and efficient. Staff good

Excellent doctor. Have been using for many years, the staff is courteous and conscientious. Recommend to everyone.

Staff was very pleasant , helpful, and professional. Dr McMorrow is simply the best at what he does!

Very friendly and efficient staff. I felt that I had top notch care from everyone there. My previous colonoscopies were in a hospital, and tied me up for a half day. I was here for less than 2 hours and received the best of care. I was very pleased with Dr. Haas, he gave my wife a thorough description of his findings.

The NP "Kate" was very professional and asked me a lot of questions about my GI problems. Also, she answered my questions effectively and gave to me a thorough physical exam.

Quick, friendly, painless and exceptional professional.

Professional-Competent - Efficient- Thorough- Safe

Friendly professional staff

Professional and efficient All staff was friendly

Thorough explanation of the medical care

Great. Everyone is very kind and profesional. In and out quickly.

She was very helpful, informative, and her explanations were easy to understand

The people were very friendly and nice. The Doctor was amazing

Doctor was on time. Spent time with me to make sure I was eating the right foods and exercising. Could not complete the test he wanted done because they kept hitting rib.

Was able to see me quickly. All personal were professional and kind. Kaitlin was very kind and informative as well instructive. Thank you to all.

Very helpful with filling out forms Dr Ramgopal was very detailed in what he suggested for me. Also took his time to discuss personal issues about my husband’s passing and family .

Everything was well organized and on time The entire staff was very helpful and knowledgeable

From the time I made my appointment until I left after the procedure I was treated with respect and kindness. The cleanliness of the facility was great. Everyone was knowledgeable, efficient, and very thoughtful.

He's a great Doctor!!

Great bedside manner, very accommodating and ready to help

Friendly and professional

Wonderful, friendly and easy to talk to.

Jeffery Mathews md and staff are excellent!

Crew friendly, and professionally,environment comfortable, all the procedures efficiently. The physician care what i feel, want to know and answer all the questions i asked.

Good doctor and nurse anesthesiologist

I’ve never had doctors who cared so much about their patients!

Nice and kind Dr. I was upset when I learned Dr Su had retired but Dr Seccombe was a great replacement.

Everyone was helpful and friendly. Danielle took time to review my symptoms. The ladies who did my blood draw were careful and took their time The ladies in the checking area and checkout took their time everyone friendly and made me feel relaxec

Staff was friendly and efficient. Dr. Haas took time to answer questions.

Nice person and very thorough. Pleasant experience.

Very Happy with Dr Seccombe and his office zstaff.

Mrs. Schild was great, very easy to talk to, knowledgeable and answered all my questions. Thank you.

Dr. Mathews is great. Patient. listening, knowable, kind, professional and he is worth of the wait. Staff are friendly too.

Everyone was very helpful and friendly though out the entire experience. I would highly recommend this office and staff to anyone.

Great group of people to take care of you and very informative of all that they are going to do

I felt very comfortable and well-taken care of.

I had a very positive experience from the very helpful staff, especially Missy. Dr. Fred Williams did an outstanding job and answered my questions. The information emailed was especially helpful detailing what I could eat and what food/drinks to avoid the day before and day of my colonoscopy. When I arrived for the procedure, they were caring and very helpful. I met with Missy and Teresa? , the anesthetist, which gave me a accurate expectation of the colonoscopy. I felt great right afterwards also. They called me the next day also. Thank you to you all.

Felt very secure discussing what was happening with me. She was professional and listened to my issues

Wonderful staff, and very professional all the way around!!

From the moment I walked in the door everybody was friendly and professional.

Great! Fast & everyone was very pleasant!

From Reception to post-procedure, everyone every step of the way was terrific; warm and courteous, efficient and professional. Dr. Mathews, you’re the best!

Great experience

Friendly staff, very caring and professional.

Danielle was most pleasant and professional. I was completely confident in her experience and knowledge and look forward to working with her in improving my GI health.

I refuse to interact with this. If you ask the doctor they are against it. (I am a retired physician). These revues are often used to change the docs income based on these reviews. Medicine is not run by the docs anymore but by the non-medical corporate owners who don’t have a clue about what we do for the patient and NOT the bottom line.

Danielle (FNP) was excellent. She was pleasant, professional, patient and very well informed. She gave me lots of information and answered all my questions, as well as a thorough exam.

Dr Mathews is always ready to answer questions and explain what needs to be done. Staff is very friendly and helpful. Would recommend to anyone.

Everyone was extremely pleasant, very efficient & knowledgeable.

Very professional, very caring.

I really liked Dr McMorrow. Great staff who were very friendly and informative. Convenient location.

Staff was very pleasant and nice to work with. Dr.Cheri was ver direct and listens to my questions and explained things in a way that I could understand

A very pleasant experience with kind staff. Dr. Matthews is wonderful.

Thank you so much for such a pleasant experience. I'm sure Missy could see and hear my anxiety as soon as she introduced herself, yet she calmed my nerves in a matter of moments. The whole team could not have been nicer and more professional. Thanks again. RM

Everyone was very friendly and made me feel very comfortable.

Very helpful and knowledgeable. Really listened to what I was saying.

The doctor was professional while personable.

Danielle was very knowledgeable! I enjoyed meeting her and she didn't make me feel rushed. She really listened to my health issues. Very nice personality, too!

I felt that I had Kate’s full attention. All my questions were answered. When I left, I felt encouraged that with change in my diet there might be good results.

Kate is very nice and thorough with her assessment. So glad I got in to see her today!

I really like him! He understands everything I’m describing and is so good about listening, explaining and is very easy to talk to! The office staff is beyond amazing!!! Thank you all for being so willing to help !

Ezcellent

Very good

Very competent, caring staff.

The staff is friendly, courteous and professional. If you are looking for a doctor who is knowledgeable and ensures the patient understands the results, I'd highly recommend him. MMS

I was seen promptly by Mrs. Schild. She was prepared for my visit and efficiently and professionally handled everything that was needed to be done to set up my upcoming colonoscopy.

Every single person was wonderful and helpful. I told my wife she needs to switch to this practice. Living in Lake St Louis makes for a little drive but it's worth it. I will recommend Gateway every chance I get.

Staff was very professional, courteous and accommodating. Wait time was minimal. Overall, I couldn’t be more pleased. Thank you!

The staff are professional and welcoming.

Great Dr. and staff!

The best in the state

Amelia listened carefully and gave me a plan of action to take after my procedure.

Love the NO mask office. The lady at the front desk was very nice & helpful. Thanks for a great experience.

Everyone was Very efficient, friendly and thorough. Would highly recommend.

Cheri Carmody was thorough providing information and very patient with my questions. I would highly recommend her.

She spent time listening to my concerns and symptoms, providing guidance on how to best treat my symptoms. She also arranged for testing and scheduled a follow up appointment. Excellent communicator and treated me with respect and caring.

Always get thorough detailed care. He is always patient and listens to concerns

I have been a patient of Dr. Seccome for several years and very satisfied with his treatment of my condition. He is attentive, a good listener, and sincere empathetic demeanor. I’m am glad he is part of my health care team.

My experience was great, the front office prior to the actual event had a lot of issues. They sent me the initial paperwork with the date, time and doctor performing the procedure HIGHLIGHTED and it was all wrong - it said a date in 2014 and a doctor that has retired! I have to say that did not make me feel totally confident in the facility. Then they prescribed a $200 prep that the pharmacist was never able to see if my insurance would cover or not, after standing there for 15 minutes. I called and got a new prep for $0 and they said they would email instructions, to not follow the instructions on the box. That email never came so I called for a third time to get it. Everyone I saw on Thursday was awesome and I was totally at ease, but you need to take a look at your office people.

Everybody was very friendly and helped calm my nerves. Very professional!

Very easy going and personal

Very positive experience. All of the staff and the doctor were so pleasant, kind, respectful and professional. I've been to other places for a colonoscopy where I felt like I was on a production line! But my experience at Gateway Gastroenterology was totally different and I'd go back there again.

Amelia explained what the purpose of my new meds is and also printed out pertinent information. I left feeling that things were going to be better and so far, they are improved.

Extremely friendly staff, very good communication and accommodating!

Thank you for your reassurance and kindness. Much appreciated!

Everyone was extremely friendly and made the whole process easy.

Everyone is caring and kind in the office. They are on time and take care of what you need quickly.

Great

Friendly professional people.

I’ve had three colonoscopies at three different centers and this was the best center by far. I would absolutely recommend this center to my family and friends.

Smooth execution of infusion.

Mrs. Danielle Smith was a welcome introduction to the center. I look forward to working with her. I am confident with her abilities and I feel that I am in good hands.

I am usually pleased with all aspects of my visits and the associated care received. But as I mentioned to Dr. McMorrow, I am not pleased with sitting for 35 minutes past my appointment time. I am a business person and if I cannot see my clientele within 15 minutes of our scheduled meeting, we contact them out of consideration for their schedules. I would appreciate the same thoughtfulness.

Great warm, comforting and knowledgeable staff. Overall well communicated and efficient process!

Very professional and knowledgeable in helping to find the cause of my symptoms.

Dr Matthew’s is a wonderful doctor. He is very knowledgeable and he really listens. He has been my doctor for about 10 years. Over these years, he has helped me so much. I have full confidence in him.

Everyone was very nice. I was very comfortable. The whole procedure went quickly too. Thank you.

Modern office with lots of friendly professionals who know they're specialized medical practice.

Everything went really well! Dr. Mathews has a great bedside manner which made the whole experience much more pleasant. The staff were very nice and helpful. They helped calm my nerves about the procedure. Very clean facility. Will definitely recommend Dr. Mathews and Gateway for anyone looking for a GI doctor and needing a colonoscopy.

I’ve been going to Dr Matthews for years. Very professional, knowledgeable and committed to his patients..

I was very happy with ..dr,Mathews. Takes time to listen to my problems and I am trying the new medicine. I have highly recommended him to several people.

Very pleasant and efficient staff.Dr.Haas was very easy to speak with,knowledgeable and professional

Wonderful team

All questions answered by Dr., and new plan of action moving forward.

Great doctor and staff

Great

Dr Riegel and the entire staff including the wonderful nursing crew were extremely friendly and attentive to the patient concerns and acted accordingly. This was my second colonoscopy and both were conducted in a very professional manner.

Appointment was timely, Dr Mcmorrow listened to my concerns and provided thoughtful and relevant advice

Very personable....

Dr. Mathews is very thorough, explains everything, and is open to all questions. He has a great sense of humor, too. The surgery center at Walker Medical Building is wonderful as well. The administrators and nurses take such good care of you. Three times there with Dr. Matthews, and If it doesn't sound too weird, all three were a pleasure.

Dr. Riegel was reassuring and kind.

CT Scan

Excellent patient care

The nurses are amazing and so personable. Thank you for the positive communication and explanations.

Smart, precise, friendly, and compassionate. A very good Doctor!

The staff was awesome!!

Today all the ladies were great

Dr. Riegel and the staff are wonderful. They are very caring, explain everything and listen. I won’t go anywhere else.

Couldn’t have been better - all around.

Wonderful staff and Dr Haas was so friendly and knowledgeable!!

Informative. A plan to move forward

I was seen by the doctor almost immediately upon my arrival at the office. Dr Riegel listened to my health concerns and suggested a plan for me. I would recommend this doctor

It was a five star experience

Cheri Carmody, A.N.P. was very thorough and caring.

I always have a great experience with Dr Ramgapol. He’s a wonderful doctor! Very patient, kind and always gives me as much time as needed!

The staff at the endoscopy site are friendly, efficient, and professional. Dr. Riegel was great, as usual!

Drinking the sweet nasty stuff for the bowel prep sucked. Getting the procedure was no big deal as usual.

Fast, efficient, professional, warm and friendly care

Dr. Riegel is the best. Friendly, professional & very good at what he does. Staff at Walker Bldg are the greatest. Thank you to all for what they do for others.

Had an excellent experience from the get-go. Staff was very professional and even got procedure completed well ahead of schedule. Thank you for having such a great, caring team.

Dr matthews is a true professional As healthcare keeps getting impersonal he is able to stay personal and kind while delivering excellent care

Perfect! My husband and I were 2 hours late to my appointment. (We had a slightly wrong address!) We were both traumatized and exhausted by our 2 hour drive of getting lost. It was long past my appointment time and I am crazy to think that I am going to have to repeat my prep again. To our most pleasant surprise, we were greeted by the staff and Dr. Riegel who was calm, cool and welcoming. They never mentioned our extreme tardiness. They simply brought us directly to the back and started prepping me for my colonoscopy, which proceded in a speedy, but not rushed manner. They couldn’t have treated us better if we had brought lunch for them all! Everything went smoothly, and after the colonoscopy they told us that they would never leave before a patient had been seen. They wouldn’t want them to have to go through the 2 day prep again! WOW! That is what I was afraid of the entire 2 hours we were driving around lost. My Colonoscopy went smoothly . The Dr. and his staff are top notch, both technically and personally. Wow, what a wonderful experience we had!! By the way, my previous gastroenterologist had recently retired and this was my first visit with Dr . Dr. Riegel and his staff! Wow, am I impressed! Thank you so very much!!!

Dr Matthews is an excellent doctor. His caring approach makes for very effective discussions.

Dr Haas is a very kind and caring man. I trust his sound opinions and advice. I would recommend him without hesitation!! Thank you for your care

Great. Enjoyed talking to Dr Seccumb.

Awesome!!

Excellant

Very good

Dr. Williams is excellent. The whole staff was friendly and professional.

Excellent and professional care! Staff was extremely caring and informative, putting me at ease. Thank you!

Great staff. Kate, the NP, listened to my concerns, didn’t rush thru the appointment, made suggestions and gave me options. Much appreciated!

Friendly, helpful and efficient. I have always had good care in the 20+ years that they have been my doctors.

Amelia was very thorough with questions to assess my health background and current problem. She listened and shared information that was helpful in understanding more about my problem. She was very professional and explained all details I needed to know as to next steps in resolving my problem.

Willing to try new medications to see if they may help my situation.

Was able to get appointment quick and procedure was scheduled quickly also.

Very goog

Love the staff in the office!

great care.

Great doc.

Excellent

Pleasant. Professional. Well informed. Good communicator.

I am sorry I didn’t seek my care 20 years ago from this care team

Everyone was incredibly professional and kind.

Physician's Assistant listened intently.

Very nice and professional listening to my systems and answering my questions would highly recommend her and the rest of the staff

Excellent, concerns are always heard and staff members are friendly and patient.

Efficient, thorough Prompt with NP appointment Scheduling for procedure was very courteous, helpful & competent

Other than waiting in the waiting room for nearly 40 minutes, it was a great experience. The nurse practitioner that I was seen by was excellent.

The staff is outstanding, professional, caring, and punctual.

Great Doctor, easy to speak with, personable, would definitely recommend!

Cheri Camody, A.N.P. is a wonderful care provider. She takes her time to explain everything, she is thorough and listens to concerns. She also provides solutions with great explanations.

Wonderful caring staff

Excellent all around

Friendly staff. Did not have to wear a mask if you did not want too. You have the choice.

Dr. Seccombe was very pleasant and informative!

I had an upper endoscopy and everyone was awesome very helpful

Dr. McMorrow was thorough. He listened patiently and intently and responded with professionalism and humor. A good visit.

It all went well

Very professional and patient oriented. Great follow up with complete results. Very pleased with services.

Amazing team of people! Special thanks for making it an easy experience.

Very informative Amelia great!

I met with Kate the physician assistant. She was very thorough and nice. It was great having an appointment with her during my infusion because it saved me making two appointments. Then when I found out I needed blood work done. They also had that test done during my infusion. I really appreciate the help they gave me.

Very well taken care of and on time

she was super helpful and receptive to a frustrating and persistent issue I've had and took action and helped me get scheduled to manage it. great!

Cheri is absolutely WONDERFUL! If all Care Guvers could be like her, our world would be great!

Very thorough and h

Friendly, professional and very through

I felt Very comfortable and well-cared for. The doctor, nurses and staff are the best. Very professional, kind and attentive.

My entire experience was exceptional. I was very nervous but everyone was so reassuring. Missy, Tammy, and the entire team sensed my anxiety and put me at ease. While the prep was hard, it was much easier than the prep other friends have had with other groups. Overall can’t say thank you enough for how I was treated and the care given.

I had a great experience. Amelia was was kind and caring and would certainly recommend her to others.

She gave me a new prescripton for my problem. I hope it helps

Dr. Richard Riegel and The entire staff is PERFECT!

Super personable and helpful!

Took her time to answer all my questions and gave me a plan of action! I don’t trust any other practice to do my colonoscopies! There are doctors closer to me but I would rather come here because of their experience and knowledge!

Professional and timely.

everything was good

Everyone was so friendly and kind. It made a difficult visit more comfortable.

real quick and easy

I was seen promptly and given as much time with the doctor as I needed Excellent!

Everyone was very friendly and professional

Nurse Aubuchon was very thorough and helpful.

Excellent - Amelia was very thorough and knowledgeable. She asked all of the appropriate questions and wanted to make sure I was taken care of. Thank you, Amelia.

Absolutely the best staff! Thank you!

Dr. Fred Williams: I have and will continue to recommend Dr. Fred Williams to All my friends and colleagues for any Gastroligist issues. Gateway staff: I was treated with professionalism and respect. ALL of the staff was extremely thorough and knowledgeable. Most of all they were very friendly and personable. That made my prep much easier. I would recommend that facility and staff to anyone.

Awesome experience.

Everything was wonderful the doctor was wonderful the staff was so sweet I think everyone for showing how much they care about the patients that they see and especially me

Always excellent.

Seamless, smooth, on-time, professional and caring.

Very kind, professional and thorough and knowledgeable. Dr.Ramgopal made me feel at ease.

Great

Everyone was very nice & informative. They answered every question that I had this was a pleasant experience. Well, now the prep was…….

Went very smoothly and quickly. Staff was very friendly and informative.

Awesome team, extremely professional and caring, would recommend very highly. Thank you so much

Dr. Mathews is always caring and doesn't rush through the visit.

Great they where on time

This first visit with Dr Seccombe was wonderful.

Good discussion, quick appt., very satisfied.

Everything was great! Nice caring efficient staff. Procedure was on time or a slightly early which was nice. Nurses and Dr Haas were thorough with explanations and care.

Excellent

Always a nice experience with a caring team.

Professional, carrying and supportive.

Friendly Staff and Great Overall experience and NAP!

Very thorough in addressing my medical problems. Felt very comfortable with her. She gave valuable feedback and suggestions.

Smooth and very professional

The staff and doctor were very pleasant and kind

Despite the situation! Great Dr and team. Could not have felt any more comfortable and cared about!!

Attentive, knowledgeable, caring, friendly

Efficient, friendly, proficient

Everyone was super professional: From Becca at the front desk to nurses Missy, Jen and Ann, to anesthetist Marie to Dr Seccombe. And, the entire process from admitting through release is very organized and well thought out. Thank you very much.

Took time to explain everything.

Very helpful very concerned with my well-being

My experience with Dr. Haas was very good. I feel confident he’s going to be able to monitor my difficulties. However, I was left on hold before speaking to anyone for 30 minutes. I would like to be able to use the patient portal but I have no directions or ID or anything.

Everyone was very nice

The people are very knowledgeable and professional. I was in and out in the the time allotted for the testing.

Wonderful experience. Pleasant interactions with all staff members

They were very helpful for me trying to get my nausea medicine. She was really nice and helped us a lot. I’m so thankful for her and all the people that work at dr. Ramgopal’s office

Mrs.Carmody was very attentive to my needs and genuinely wanted to help me feel better.

Best patient experience. No wait at all. Answered all my questions, refilled my prescriptions and I was in and out within 15 minutes. Kate is a great listener!

It was much better than I expected. Personnel were great. Dr Mathews was very knowledgeable and direct, which was very welcomed. I appreciate you, Dr Mathews and everyone associated with you. Thank you so much.

Great experience

All the staff are caring and friendly! Took excellent care of me for the procedure!

Amelia was very personable and genuinely listens to you. She provided great care and feedback while also finding solutions in a professional manner. She’s the best!!

Good

Thank you and staff for flawless experience. Everyone was courteous and took time to full explain steps in visit. No discomfort at any point of visit- post discharge from visit remained the same. Thank you for the visit before procedure doctor and for your help. Highly recommend!

Everyone so kind, trying to make one feel at ease during their procedure.

Danielle was very thorough. I am awaiting results of the tests she requested

Caring, professional, helpful. I think Danielle is a credit to Family Nursing Practitioners and an excellent staff person for Gateway Gastroenterology.

Excellent GI doctors. I wish you had a portal so that patients could leave a short email message. Limit the size to around 50 words so people can’t leave an essay and bog down the doctor. It would be so convenient and most other practices have this convenience. Thanks!

Great staff..very friendly and helpful

F.N.P. Aubuchon listened well & provided good information to help me manage symptoms.

Great from beginning to end. Very outgoing, pleasant and intelligent staff members. I was in and out in what seemed like a flash. Everything was thoroughly explained and questions encouraged. Dr Jeffrey Mathews is very skillful, communicative, has a great demeanor and “bedside manner.”

Took his time with me and we come up with a plan to help with my irritable bowel problems.

Dr. Ramgopal took lots of time with me and answered all of my questions.

Office staff was friendly and prompt

Update Heath requirement for future.

This is a great group of Drs., nurses, and assistants, always very friendly, compassionate and caring. I have recommended them to many people.

I appreciated his advice after the procedure

They are pleasant and punctual. Dr. Ramgopal was right on schedule. His “bedside” manner is awesome. He seamlessly flows from personal to professional. He listened carefully to my comments and questions. Thank you!

Reviewed the significant issue and provided relevant information. Very positive meeting.

From the doctors nurses receptionist they are kind and very friendly.

Wonderful

Very informative and pleasant visit

Professional and helpful as always.

Wonderful doctor and staff

I appreciate the professionalism and kindness that Kaitlin shows to me as her patient. She always takes her time with me to assess my medical needs.

Everyone was professional & kind.

Very helpful , informational

I don’t usually take the time to do these surveys, but Dr. Riegle and his staff are amazing. Over and above when I wasn’t feeling well. Thank you for being so kind and compassionate.

It was great

N/a

Pleasant and informative

Very nice bedside manner.

Wonderful! Very thorough!! Everyone was very pleasant and professional!

When Dr. Williams entered the exam room on my visit, he immediately stated what he remembered about my last visit and asked what he can do now. I felt comfortable that he was familiar with my problem and was ready to see how he could help now. He was thorough and helpful and got right to how to solve the problem. Most efficient, knowledgeable and trustworthy! Magdalin Szabo

Excellent care. Easy to set up appointment and schedule procedure.

Professional and timely

It was a pleasure to meet with Amelia. She is approachable, attentive, patient, and organized, easily understood as well as personable.

No problems, I really enjoy Dr Ramgopol. as my GI doctor. Personable and easy to discuss any problems I may have.

This service is great. We had great experience there.

Cheri was very knowledgeable, calm and reassuring!

Caring and professional.

All the staff I came in contact with we’re so professional. Thank you all so much

Outstanding experience! Staff makes you feel Like you’re their only priority. They do an exceptionally job listening, asking questions in a very caring way and sharing their knowledge with next steps in a human way to ensure you understand.

Dr. Seccombe and his team have been very attentive of my situation and a pleasure to work with. Thank you all for your help. John Byrom

perfecto

Cheri was excellent. She patiently listened and went over all my concerns. I would highly recommend her.

The Nurses were amazing! They were so informative and walked me through what was going to happen for my entire procedure. I appreciated their knowledge and compassion. They really made me feel at ease. I appreciated that so much!

Everyone is so nice!

Kaitlin Schild is awesome! She is very professional. Also makes you feel very comfortable. I would highly recommend

Good.

Awesome

Very satisfied with our meeting

Attentive with clear direction to future course of action

I did a TeleMed with Kate and she was absolutely wonderful she asked all the questions that I needed answered before I even asked and it save me a great deal of time and gas by being able to do it over the telephone this time.

Pleasant and gentle. Took awhile to see him.

Not working yet but am staying positive and following directions!

The procedure was excellent.

Kind and compassionate care.

Great care, super attentive staff, great explanations of procedure and findings. Felt fantastic when I left!

The entire team was terrific. From the front desk, nurse anesthetist, Dr Mathews, the nurses who prepared me and in the surgery room, to the follow-up phone call from Debbie the next day, everyone was so pleasant, helpful and informative. I’d recommend anyone to your practice.

Friendly, patient-focused, answered my questions

Everyone was very kind and helpful. Kept me informed of every step of the process.

I was pleased with all aspects of my procedure with Dr Matthews and his team.

Very professional and staff made me feel comfortable and well informed from the initial call to schedule the appointment to the actual procedure itself.

Effortless procedure with best professionals in the business!

Whats to say, its hard to complain when the service was outstanding.

Dr. Riegel is a very caring physician who takes time to explain everything. The staff at the center were very nice and helpful. I felt very comfortable with the care they gave me.

Very impressive with Dr. Jeffrey Mathews, wonderful and warm experience .Friendly and professional staff

Very nice and professional!

fructose test appointment went well.

Good

Very efficient process and all the people were so nice and personal

Dr. Ramgopal is a great doctor and made me feel really comfortable. All the nurses and the anesthesiologist Mary Ellen we’re incredible. I will be back in 5 years for my next colonoscopy. Thanks!

Staff was efficient, friendly and professional. Dr Ramgopal friendly and professional. Great doctor!

Excellent! Very courteous & professional. Friendly staff.

very timely and professional by entire staff

From the Office Assistant at the front desk to the nurses in each area to the Doctor, it was a great experience. It's awesome to actually see a nice and friendly group of experienced personnel that were all very helpful. They seemed to have a good routine well down! I would highly recommend this office to anyone!

The esprit de corps in this office is amazing! The staff works together and efficiently. Everyone was completely lovely and Dr. Ramgopal explained everything to me clearly and made sure any questions I had were answered.

The doctor explains everything to my level. He shows concern for his patients. I think he is an expert in his field. The staff are wonderful and makes sure you are ok and they also know their job well

Very good

As usual Gateway and their staff are very friendly and professional

Disturbing that Gateway didn't have my file from the Dr Walker in Wisconsin. This was to be a follow up to visit with by Dr Walker in July. Kaitlin seemed very competent a concerned, but I am not sure much was accomplished with this visit other than to get an appointment in January as a follow up. Hopefully you will have my file from SSM Health is Wisconsin by that time. Charles Frajn

Cheri was wonderful, thorough and prompt! Everyone in this office has been super helpful and nice. Blood draw in the office is very good.

Timely and efficient

Except for a few minutes of waiting for my procedure while hooked up to monitors, IV, etc the whole thing went fast and smooth and didn't feel (or remember) a thing.

Very informative but time appointments time was about 30 minutes

Dr. Mathews is always kind and reassuring. He never acts like he’s in a hurry and is always willing to hear and answer all my questions. He always makes me feel comfortable, relaxed and free to discuss anything with him, even hard to discuss topics. And he returns phone calls promptly. I would (and have) recommend him to anyone needing GI care. The staff is also kind and appointments run on time.

Excellent!

I appreciate the expert medical advice which is getting me on the path to good health.

Very helpful

Competent, caring professionals. I would recommend Dr. Seccombe to anyone.

Dr Williams explains things in a pleasant manner and he listens too what you have to say about how you feel.

Skilled, concerned, empathetic. Very pleased as always with Ms. Carmody.

Very good

Dr. Seccombe was extremely thorough and had read my history before the procedure. This office practice in my experience is absolutely run wonderfully. The facilities at both the office and the procedure center at the Walker building was of the finest. Nursing staff at both locations is exceptional. Highly recommend this medical practice. Thank you

Very thorough and welcoming.

Everyone was very friendly and professional. As an RN, it’s nice to see this in other areas than I work. Everything was explained to me beforehand and very thoroughly. Nicki and Missy were great to have getting me settled and helping me recover. I believe her name was Jen, in the procedure room was very kind as well. My anesthesiologist (can’t remember her name, but shoulder length brown hair) was amazing as well. Did a thorough exam and history that made me feel comfortable in her care! And of course Dr Mathews was professional and personable as always!

Dr. Ramgopal listened carefully to my concerns and offered very helpful advice. Thanks !